Privacy Policy

This is the official informational website of the Companies Control Department. The Department is committed to protecting visitors' privacy and to handling personal data in accordance with applicable Jordanian law, including the Personal Data Protection Law No. (24) of 2023 and the regulations and instructions issued pursuant to it.

This policy applies only to the Companies Control Department informational website. The e-services portal is a separate official system. Activities carried out through the e-services portal, including logging in, submitting applications, completing transactions, or making payments, are governed by the rules, procedures, privacy notices, and security requirements applicable to that portal, not by this policy.

The Companies Control Department is the government entity responsible for the personal data collected through this website, within the scope of its official functions under Jordanian law.

For most visitors, no personal data is requested. Visitors may browse the website without providing their identity or contact details.

The Department receives personal data only when a user chooses to provide it, such as by submitting a form, requesting access to information, uploading a document, or contacting the Department through the channels published on the website. Depending on the form or request, this may include the applicant type, name, national number or other identification information, contact details, address or place of residence, workplace or employer, organization or company details where the applicant is a legal person, details and purpose of the request, preferred method for receiving the information, and any documents or attachments submitted by the user.

The website may collect certain technical details automatically when it is used. This may include information such as the visitor's IP address, browser, device, pages opened, visit time, referring page, and other similar website usage details.

This information helps the Department keep the website running properly, protect it from misuse, monitor its performance, understand how visitors use it, and improve the browsing experience. It is not normally used to identify individual visitors, except where necessary for website security, the investigation of misuse, or compliance with legal requirements.

The Department uses the information submitted through the website to handle the relevant request. This may include reviewing an inquiry, processing a form, verifying information required for the request, contacting the user for clarification, and maintaining official records where required.

Requests submitted through the "Right to Access Information" form are handled in accordance with the Law Guaranteeing the Right to Access Information No. (47) of 2007 and its amendments, and the procedures applicable to such requests.

The Department may also use information to improve the website, prepare internal statistics, protect the website from misuse or unauthorized access, and comply with legal, administrative, audit, or record-keeping obligations. The Department does not use personal data for purposes unrelated to its official functions unless permitted by law.

The Personal Data Protection Law No. (24) of 2023 allows a competent public entity to process personal data without consent where the processing is necessary to perform its legally assigned tasks. Most processing carried out through this website falls under that basis: when a user submits a form or an inquiry, the Department processes the data because handling it forms part of its functions under the Companies Law No. (22) of 1997 and its amendments, the Law Guaranteeing the Right to Access Information No. (47) of 2007 and its amendments, and the other legislation governing the Department's work.

Information submitted through the website is treated confidentially and is accessed only by authorized staff who need it to handle the relevant request.

In certain situations, information may be shared outside the Department where this is needed to handle a request, comply with legal procedures, or support the hosting, maintenance, or security of the website. This may include sharing with the Ministry of Industry, Trade and Supply, other government entities, or authorized service providers, in accordance with applicable confidentiality, security, and data protection requirements. The Department may also disclose information where required or permitted by law.

In every case, the Department shares only what is needed for the relevant purpose. It does not sell or share personal data for marketing purposes.

Some forms on this website ask for supporting files. The "Right to Access Information" form, for example, may ask for supporting identity documents, passport copies, authorization documents, or other supporting files where required to process the request. Users should attach only what the form asks for, and authorized staff review the files solely to process the request.

The website may rely on cookies and similar tools to support essential functions, protect the website, understand how pages are used, monitor performance, and improve the browsing experience.

Some pages include embedded content or links to third-party services, such as maps, social media platforms, messaging applications, and external government portals. These third-party platforms may collect or process data under their own privacy policies and terms of use. The Department does not control, and is not responsible for, the privacy practices, content, security, or data processing activities of external websites or platforms.

The Department applies reasonable administrative, technical, and organizational safeguards to protect data submitted through the website against unauthorized access, misuse, loss, alteration, or disclosure.

No online system or electronic transmission can be guaranteed to be completely secure. Users should avoid submitting sensitive information or documents that are not required for the relevant request.

Information submitted through the website is kept only for the period required to handle the relevant request and meet the Department's official obligations. These obligations may include record management, audit, legal, administrative, and reporting requirements.

The length of time information is kept may vary depending on the request, the type of information provided, and the laws, regulations, or government records rules that apply.

In accordance with the Personal Data Protection Law No. (24) of 2023 and the procedures issued under it, users may be entitled to exercise certain rights in relation to their personal data, including the right to:

• Access personal data held about them.
• Have incorrect or incomplete personal data fixed, completed, or brought up to date.
• Revoke consent when the Department is relying on it to use the data.
• Ask the Department to limit how personal data is used, where the law allows this.
• Raise an objection to the use of personal data in cases where the law gives this right.
• Ask for personal data to be erased or concealed where permitted by law.
• Be informed of a data breach that requires legal notification.

Requests regarding personal data rights may be sent via the official contact details published on this website. Before handling a request, the Department may ask for information needed to confirm the requester's identity.

This website links to other destinations, including the e-services portal, other government platforms, and the Department's social media pages. This policy covers this website only. Other destinations may apply their own privacy policies, terms of use, procedures, or security requirements, which users should review before providing any information there.

The Department may update this policy from time to time, including when the website changes, new website services are added, or legal requirements are updated. The policy shown on this page is the version currently in effect. The date at the top shows the latest update.

This policy is subject to the laws and regulations of the Hashemite Kingdom of Jordan.

This policy is published in Arabic and English. If there is any inconsistency between the two versions, the Arabic version shall prevail.

Questions about this policy or the handling of information submitted through the website may be directed to the Department using the details published on the Contact Us page.